“It is a mistake to look at someone who is self-assertive and say, ‘It is easy for her. She has good self-esteem.’ One of the ways you build self-esteem is by being assertive when it is not easy to do so. There are always times when self-assertiveness requires courage, no matter how high your self-esteem is.”
How many times have you wanted to express yourself more clearly but felt you couldn’t. In today’s workplaces, assertiveness is one of the most effective communication methods for building better relationships and honestly conveying your thoughts and feelings. After all, any relationship built on respect and assertiveness is usually one built on openness and trust.
This half-day program shows you what assertiveness really means, and how it differs from being passive or aggressive. During the course, we’ll outline specific techniques you can use to respond to challenging situations and when you are around “difficult people.” You will learn to speak
Key Learning Outcomes
- Distinguish passive, assertive, and aggressive behaviours.
- Identify your assertiveness style preferences.
- Learn how to use verbal and nonverbal communication.
- How to cope with people who use aggression or bullying to try and get their way.
Send us a message to request more information.