Learning and development provides a happier workplace

When a group of people work together five days a week disagreements and conflict are going to occur. Although not every disagreement or conflict is necessarily bad, if people aren’t trained to understand how to embrace disagreements and welcome conflict as part of growing, learning and appreciating other people’s perspectives, it can quickly turn something positive into a negative.

Consistent training, especially around topics such as concert resolution, communication, active listening, emotional intelligence and teamwork will help every employee to work more effectively in the respective teams. When everyone has the skills to boost emotional intelligence, to be better at listening and communicating the only result that will occur is less drama, fewer internal fights and more employees feeling valued.

Post Author: Paul Puckridge